| | Class 2 Device Recall Sentinel V11 |  |
| Date Initiated by Firm | September 16, 2025 |
| Date Posted | October 31, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-0416-2026 |
| Recall Event ID |
97686 |
| 510(K)Number | K152881 |
| Product Classification |
Computer, diagnostic, programmable - Product Code DQK
|
| Product | Brand Name: Sentinel V11
Product Name: Sentinel V11
Model/Catalog Number: 92810
Software Version: 11.6.0
Product Description: Cardiology Information Management System
Component: No
The Sentinel Cardiology Information Management System is intended to connect to supported medical devices and analyzers in order to download, store, access and manage cardiovascular information and to manage patient and facility information. |
| Code Information |
Catalog Number: 92810
UDI-DI code; (01)10841522125751
Software version: 11.6.0
|
Recalling Firm/ Manufacturer |
Spacelabs Healthcare, Ltd. Unit B Foxholes Centre; John Tate Road Hertford United Kingdom
|
| For Additional Information Contact | Zachary Orlowski 1-425-3963300 |
Manufacturer Reason for Recall | Due to two distinct issues:
1. During patient admission, patient demographic fields may default to those of a previously viewed patient.
2. Systems configured with Resting/Rhythm ECG functionality, under specific navigation conditions, test data intended for one patient may be saved under another patient's record |
FDA Determined Cause 2 | Software design |
| Action | On 09/15/2025, the firm sent via email an "URGENT MEDICAL DEVICE CORRECTION" Letter to customer informing them of two issues associated with the Sentinel Software Version 11.6.0. The issues are:
1. During patient admission, patient demographic fields may default to those of a previously viewed patient.
2. Systems configured with Resting/Rhythm ECG functionality, under specific navigation conditions, test data intended for one patient may be saved under another patient's record.
Customers are instructed to:
1. Print and Post Notification: Please print the related Urgent User Notification (Appendix A) in all location(s) where Sentinel 11.6.0 is used to configure ABP and/or Ambulatory ECG (Holter) devices.
2. Notify all relevant employees within their organization, including satellites, of this recall
3. Confirm the above action has been taken: Go to the QR code below (Appendix B) and confirm that they have read, understood, and posted the user notification at their workstations.
4. Contact Customer Support team at gtsdc@spacelabs.com with any questions regarding this identified issue.
A fix for these issues is being developed, and is anticipated to be available by the end of September 2025. A Spacelabs Healthcare representative will notify customers once the fix is available and will work with customers to schedule the software update. Note, rolling back Sentinel 11.6.0 to a previous version is not a valid option. |
| Quantity in Commerce | 142 |
| Distribution | Worldwide - US Nationwide distribution in the state of MN and the countries of CA, DE, FR, GB, IT, NC. |
| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = DQK
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