| | Class 2 Device Recall |  |
| Date Initiated by Firm | September 17, 2024 |
| Date Posted | October 01, 2026 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-0068-2027 |
| Recall Event ID |
99585 |
| Product Classification |
High throughput DNA sequence analyzer - Product Code PFF
|
| Product | NovaSeq 6000Dx including DRAGEN Server, Catalog Number: 20068232;
Illumina DRAGEN Server for NextSeq 550Dx, Catalog Number: 20086130 |
| Code Information |
Catalog/UDI-DI/Serial Numbers:
20068232/00816270020637/ADX00020, ADX00114, ADX00121, ADX00124, ADX00147, ADX00151, ADX00139, ADX00105, ADX00103, ADX00108, ADX00104, ADX00106, ADX00101, ADX00115, ADX00111, ADX00112, ADX00117, ADX00119, ADX00116, ADX00118, ADX00125, ADX00126, ADX00131, ADX00120, ADX00128, ADX00138, ADX00142, ADX00143, ADX00144, ADX00150, ADX00146, ADX00141, ADX00133, ADX00134, ADX00122, ADX00127, ADX00130, ADX00135, ADX00140, ADX00136, ADX00137, ADX00148, ADX00149, ADX00152, ADX00153.
20086130/ACN7003517, ACN7003523, ACM5003172, ACMC007033, ACN7003530, ACM6002504, ACM5003179, ACM4005610, ACN7003516, ACN1003268, ACN1003269, ACN1003262, ACM6002503, ACN7003532, ACN1003255, ACN7003531, ACN7003518, ACN1003258, ACN1003248, ACM9002241, ACM5002946, ACM9002243, ACM6002498, ACM6002015, ACN1003254, ACN1003271, ACN1003257, ACM6002494, ACMC007031, ACMC007048, ACN1003259, ACN1003256, ACN8002480, ACO2000280, ACO7001263
|
| FEI Number |
3003218906
|
Recalling Firm/ Manufacturer |
Illumina, Inc.
5200 Illumina Way
San Diego
CA
92122-4616
|
| For Additional Information Contact | Christine Douglass 971-295-9188 |
Manufacturer Reason for Recall | Retrospectively reported correction for an instrument intended for targeted sequencing of DNA libraries from human genomic DNA used with in vitro diagnostic assays has a server with a security vulnerability. |
FDA Determined Cause 2 | Software design |
| Action | On 9/17/2024, and 1/16/2025 field safety notices were emailed to customers who were asked to take actions on webpage: https://support.illumina.com/support-content/bmc.html
Customers were also asked to complete and return the Verification Form via email to
techsupport@illumina.com This email can also be used to ask questions or to report potentially compromised servers. |
| Quantity in Commerce | 80 |
| Distribution | Worldwide - US Nationwide distribution in the states of TX, KS, NC, CA, UT, KA, MA, NJ, MD and the countries of Spain, South Korea, Japan, Australia, Italy, United Arab Emirates, Sweden, United Kingdom, Czech Republic, Singapore, Austria, Poland, France, Germany, Finland, Switzerland, Slovakia.
|
| Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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