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U.S. Department of Health and Human Services

Class 2 Device Recall Syngo Imaging

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 Class 2 Device Recall Syngo Imagingsee related information
Date Initiated by FirmApril 06, 2010
Date PostedJune 24, 2010
Recall Status1 Terminated 3 on July 05, 2012
Recall NumberZ-1892-2010
Recall Event ID 55651
510(K)NumberK082430 
Product Classification Image Processing Radiological System - Product Code LLZ
ProductSyngo Imaging Version Lines VB20, VB30, VB35 in combination with a RIS.
Code Information Material number 10014063. Serial numbers 1043, 1114, and 1198. Version Lines VB20, VB30, & VB35.
Recalling Firm/
Manufacturer		 Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern PA 19355
For Additional Information ContactCustomer Service
610-219-6300
Manufacturer Reason
for Recall		Siemens has become aware of a potential malfunction and hazard to patients when using Syngo Imaging version lines VB20, VB30, VB35A in combination with a RIS that is violating DICOM Standard by creating non-unique study instance UIDs.
FDA Determined
Cause 2		Device Design
ActionThe recalling firm sent a Customer Safety Advisory Notice, dated 04-06-2010, to customers explaining when the malfunction occurs and the potential risks, steps to avoid potential risk of the issue by ensuring that the RIS works according to DICOM Standard and does not create double study instance UIDs. Siemens Service Reps will contact the consignees in a timely manner to check if there are symptoms for the reported issues. The issue will be resolved with a Software-Update for each affected version, except for version VB20. All customers on VB20 will be upgraded.
Quantity in Commerce3 units
DistributionNationwide Distribution -- Including CT, NM, & WI.
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = LLZ
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