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U.S. Department of Health and Human Services

Class 2 Device Recall SoftID.NET versions

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  Class 2 Device Recall SoftID.NET versions see related information
Date Initiated by Firm August 28, 2009
Date Posted November 15, 2010
Recall Status1 Terminated 3 on November 16, 2011
Recall Number Z-0360-2011
Recall Event ID 56873
Product Classification Calculator/data processing module, for clinical use - Product Code LNX
Product SoftID.NET versions -
SCC Soft Computer 5400 Tech Data Drive Clearwater, FL 33760.

SoftID.NET is to be used in a medical or clinical laboratory setting by knowledgeable, trained, and experienced professionals. SoftID.NET supports bedside collection of patient specimens used in diagnostic testing. This product is integrated with Soft Computer's SoftLab, SoftScape and can also interface with all other SCC laboratory systems and Hospital Information Systems (HIS).

Code Information Versions: SoftID.NET - 4/3/2007,  SoftID.NET - 6/21/2007,  SoftID.NET - 8/29/2007,  SoftID.NET - 10/01/2007,  SoftID.NET - 10/25/2007,  SoftID.NET - 11/07/2007,  SoftID.NET - 2/08/2008,  SoftID.NET - 5/13/2008,  SoftID.NET - 6/12/2008,  SoftID.NET - 8/15/2008,  SoftID.NET - 10/15/2008,  SoftID.NET - 12/15/2008,  SoftID.NET - 2/02/2009,  SoftID.NET - 5/18/2009.
Recalling Firm/
SCC Soft Computer
5400 Tech Data Drive
Clearwater FL 33760
For Additional Information Contact
Manufacturer Reason
for Recall
SCC Soft Computer issued a Correction for SoftID.NET versions - When using the Cancel functionality, if the collection list refreshes during the transaction and changes the position of the patient on the list, the wrong patient order can be cancelled. All affected clients have been notified.
FDA Determined
Cause 2
Software design
Action SCC Soft Computer notified Customers on August 28, 2009, via the proprietary communication software entitled "Risk-to-Health Notification Task Verbiage" dated August 17, 2009. The notification described the product, problem and action to be taken by customer. The customers were instructed to acknowledge receipt of the notification; document a request to load the software, if they wish to receive the correction; document that the Alternative Working Solution will be used by the customers facility until the correction has been taken live. If you have any questions, contact (727) 789-0100.
Quantity in Commerce 41
Distribution Nationwide distribution: AR, CA, FL, IL, IN, KS,LA, MA, MI, MN, MO, NC, ND,NH, NJ, NY, OH, PA, RI, TN, TX, VA and WI.
Total Product Life Cycle TPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.