Customer reported the emergency decompression button is sluggish when activated, chamber decompresses within specification, however the button has a several second delay when pressed.During routine maintenance the emergency vent, when activated, would not function properly, a delayed response before chamber started venting and no response at all when the emergency vent button was activated.Evaluation found a defective supply actuator contributed to the malfunction.A review of the device history record (dhr) for this device found no non-conformance that could have caused or contributed to the reported issue.Based on the age of the device, it is unlikely that a manufacturing non-conformity contributed to the reported complaint, and the instructions for use were reviewed and determined to provide adequate instructions and warnings for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.Manufacturer reference file #(b)(4).
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During scheduled routine maintenance, of the chamber, the emergency ventilation did not function properly.There was a delayed response before chamber started venting and no response at all when the emergency vent button was activated.There was no patient incident reported by the customer.
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