Based on the available information, this event is deemed a reportable malfunction.It was stated the device was used on a patient and the device was replaced.It was stated the patient was given fluid and frusemide, a diuretic, which was stated to have no harmful effects on the patient.A follow-up email was received on (b)(6) 2014 which stated, the user did not require additional medical treatment or intervention.It was also stated, "that the complainer thinks the patient was 'cardio-thoracic' and will have had 'grafts', however, this was not confirmed." the complainer believes the device was attached to the patients' catheter in the 'theater', but the complainer is not sure whether the fault occurred immediately or was acquired through use.A lot number was requested; however, it was not able to be obtained.A final quality evaluation was performed on (b)(4) 2014.It was stated the device history record (dhr) cannot be reviewed, because the lot is unknown.The true root cause cannot be identified based on the received information.Convatec will continue to observe for trends regarding these complaint types.No additional patient/event details have been provided to date.Should additional information become available, a follow-up report will be submitted.A return sample for evaluation is not expected.
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