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The customer stated that the warnings for a questionable fetal heart rate (fhr) were unclear to him, however, he suspected that the maternal heart rate (mhr) had been measured instead of the fhr.The customer complained that the monitor behavior is not clear and not sufficiently described in the instructions for use (ifu).According to the customer¿s problem description, the issue happened in the night from (b)(6) 2017.However, it was then determined based on the provided cardiotocograph (ctg) printout that the delivery took place in the night from (b)(6) 2017.The baby died on (b)(6) 2017.The service distributor was onsite to evaluate the reported issue and confirmed that no malfunction of the device was identified.Nevertheless, the biomedical engineer of the hospital sent the monitor to the philips factory for an additional evaluation.The returned device was checked by product support engineering (pse) who confirmed that the monitor successfully passed the final test.The logs of the monitor showed coincidence alarms at the time of the reported incident which were silenced manually by a user.By silencing alarms, the user acknowledges all active alarms by switching off audible alarm indicators.Pse confirmed that the device showed no malfunction and worked as specified.The customer was instructed about the intended functionality which is considered as all that is warranted for this issue.The product remains at the customer site and is still in use in the labor and delivery ward.Additionally, the available information from this report does not support that this failure represents a systemic, design, or labeling problem.No further investigation or action is warranted.
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