Intuitive surgical, inc (isi) received the instrument involved with this complaint and completed the device evaluation.Failure analysis confirmed the customer reported failure.The distal clevis ear was cut off to inspect conductor wire to yaw pulley interface.Visual inspection showed evidence of thermal damage on the yaw pulley near the wire interface.Silicone potting was observed to slightly be separated from the yaw pulley, leaving a segment of bare wire exposed.Additionally, the conductor wire detached from the yaw pulley easily when using tweezers to pull on the wire, indicating a broken wire where it gets welded to the hook shank.Broken wire at the weld combined with silicone potting separation likely created a path for arcing to occur, which confirms the customer reported complaint.Wire breakage at weld is a known issue which is not attributed to mishandling/misuse engineering has determined that the failure related to this complaint, the conductor wire pulling out from the weld location at the base of the instrument, is not user interaction related.The customer reported complaint does not itself constitute an mdr reportable event; however, the charring damage found during failure analysis suggests that unintended arcing occurred.Although, no patient harm was reported, if the malfunction were to recur it could cause or contribute to an adverse event.
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