(b)(4).Product has been received by zimmer biomet and the investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Unique identifier (udi) #: n/a multiple mdr reports were filed for this event, please see associated reports: 0001822565 - 2019 - 03790, 0001822565 - 2019 - 03792, 0001822565 - 2019 - 03793, 0001822565 - 2019 - 03794, 0001822565 - 2019 - 03795, 0001822565 - 2019 - 03796, 0001822565 - 2019 - 03797, 0001822565 - 2019 - 03798, 0001822565 - 2019 - 03799, 0001822565 - 2019 - 03800.
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Complaint sample was evaluated and the reported event was confirmed.Visual examination of the returned device identified signs of repeated use and has missing components.Device history record (dhr) was reviewed and no discrepancies were found.This type of malfunction has been investigated in the past, and it was identified that the ball bearings could disassemble during cleaning.The root cause of the reported issue is attributed to design issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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