| Class 2 Device Recall Siemens SOMATOM go.Top | |
Date Initiated by Firm | September 24, 2019 |
Create Date | November 21, 2019 |
Recall Status1 |
Terminated 3 on July 08, 2024 |
Recall Number | Z-0265-2020 |
Recall Event ID |
83883 |
510(K)Number | K173632 |
Product Classification |
System, x-ray, tomography, computed - Product Code JAK
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Product | SOMATOM go.Top, Models 11061640 & 11061648-
a Computer tomography x-ray system |
Code Information |
software syngo CT VA20A_SP2 and active Guide&GO license |
Recalling Firm/ Manufacturer |
Siemens Medical Solutions USA, Inc 40 Liberty Blvd Malvern PA 19355-1418
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For Additional Information Contact | SAME 610-219-4834 |
Manufacturer Reason for Recall | SOMATOM go.Top (Models #11061640 & 11061648) with software syngo CT VA20A_SP2 and
active Guide&GO license No dose documentation and no Dose Alert for the special mode i-
Sequence during interventional procedures |
FDA Determined Cause 2 | Software design |
Action | Siemens issued a Customer Safety Advisory Notice to customers via CT072/19 on 9/24/2019. The letter identifies the problem, health risk and action to take: To avoid this issue, please refrain from using the i-Sequence scan mode in combination with the 3x3 mm collimation until this issue has been solved. Please use the i-Sequence with the 3x5 mm collimation instead, as here the correct dose information will be shown. This issue will be resolved with an improved software version syngo CT VA20A_SP2b. The software update will be released, free of charge, with the update CT073/19/S for all affected systems. The software update release is planned for Q3/2019. All future service packs will contain the update as well. Questions: contact service organization at 1-800-888-7436. |
Quantity in Commerce | 14 US |
Distribution | US in the states of: GA, IN, MO, MS, NJ, OH, PA |
Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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510(K) Database | 510(K)s with Product Code = JAK
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