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U.S. Department of Health and Human Services

Class 2 Device Recall Landuaer microStar

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  Class 2 Device Recall Landuaer microStar see related information
Date Initiated by Firm February 08, 2024
Date Posted March 21, 2024
Recall Status1 Open3, Classified
Recall Number Z-1349-2024
Recall Event ID 94043
Product Classification Instrument, quality-assurance, radiologic - Product Code LHO
Product microStar Reader, Model Numbers: 10015-000 (marketed in EMEA as 100, 102, 110, and 201), 10016-000 (marketed in EMEA as 101), 10036-000, 10044-000, 10055-000, BC30058, and BC30059
Code Information All Lot/Serial Numbers:
Recalling Firm/
Manufacturer		 Landauer
2 Science Rd
Glenwood IL 60425-1531
For Additional Information Contact Ms. Sheena Moore
203-539-9647
Manufacturer Reason
for Recall		 Permanent discontinuance of the microSTARii medical dosimetry system. Landauer has initiated this action to remove all reference to use of the microStar readers with the nanoDot or any otherbdosimeter for medical applications from the product s user manual and software and to remove microStar readers from customers who use them only for medical applications.
FDA Determined
Cause 2		 No Marketing Application
Action LANDAUER issued an URGENT - Medical Device Recall - RESPONSE REQUIRED notice to its consignees via email on 02/08/2024. The notice explained the firm was divesting itself of its therapy physics businesses and initiated this action to remove all reference to use of the microStar readers with the nanoDot or any other dosimeter for medical applications from the product s user manual and software and to remove microStar readers from customers who use them only for medical applications. The actions to be taken by customer/user are as follows: If using the product for medical applications only: 1. Immediately discontinue use of microStar reader 2. Fill out Business Reply Form 3. Return affected product to Sedgwick, a third-party recall firm that is assisting Landauer with this action), in accordance with the instructions below. If using the product for non-medical applications only: 1. Fill out Business Reply Form 2. Update Software by logging into https://ftp.landauer.com/, using following credentials and follow the instructions to install the new software. Username: microstar6 Password: Hsdtduw3w7284*@ 3. Review the revised User Manual available at https://www.landauer.com/user-manuals. Please refer to the User Manual provided by this link before using the product; all older versions are obsolete. If using the product for medical and non-medical applications: 1. Immediately discontinue use of microStar reader for medical applications 2. Fill out Business Reply Form 3. Update Software by logging into https://ftp.landauer.com/, using following credentials and follow the instructions to install the new software. Username: microstar6 Password: Hsdtduw3w7284*@ 4. Review the revised User Manual available at https://www.landauer.com/user-manuals. Please refer to the User Manual provided by this link before using the product; all older versions are obsolete. If using the product for medical applications only, uninstall the microStar software from the laptop and discard
Quantity in Commerce 975 units
Distribution Worldwide distribution - United States Nationwide and the countries of Argentina, Australia, Brazil, Canada, China, France, India, Japan, Jordan, Malaysia, Mexico, Pakistan, Peru, Philippines, Rep of Korea, Singapore, Sweden, Taiwan, Thailand, Turkey, United Kingdom, Uruguay, Venezuela, Viet Nam.
Total Product Life Cycle TPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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