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Class 2 Device Recall Lifeline PRO |
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Date Initiated by Firm |
April 27, 2020 |
Create Date |
June 17, 2020 |
Recall Status1 |
Terminated 3 on January 08, 2021 |
Recall Number |
Z-2393-2020 |
Recall Event ID |
85702 |
Product Classification |
Automated external defibrillators (non-wearable) - Product Code MKJ
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Product |
DDU-2400EN Lifeline PRO, UDI 00815098020270 - Product Usage: Automated External Defibrillators (AED) are indicated for use on victims of sudden cardiac arrest (SCA) who are: - unconscious and unresponsive, not breathing or not breathing normally.
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Code Information |
Serial Number 400101322 |
Recalling Firm/ Manufacturer |
Defibtech, LLC 741 Boston Post Rd Suite 201 Guilford CT 06437-2714
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For Additional Information Contact |
Defibtech Customer Service 203-453-6654 Ext. 2
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Manufacturer Reason for Recall |
A component issue may cause the AED to abort a shock delivery or reset unexpectedly, which may cause an affected device to fail to delivery shock, and/or to fail to deliver shock in range.
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FDA Determined Cause 2 |
Component design/selection |
Action |
The firm contacted affected customers via email and mailed letter on April 27, 2020. Distributors were asked to forward letters to end users.
Customers were informed that affected products may abort a shock delivery or reset unexpectedly. Customers were asked to return all affected products for screening.
Actions to be taken by the Customer/User:
1. If you have additional AEDs on hand , please quarantine and return any affected units as identified in the Attachment for screening or replacement. Do not include the pads and battery packs when you return your unit.
2. If no other AEDs are available, please continue using the device with caution until a loaner or replacement is provided.
3. Ensure that all users of the AED are informed of the product issue.
Defibtech will provide support for handling all aspects of the return of identified units for screening. The firm will contact customers to help them with the process. If you have questions now, please contact the firm using the email address FA2020@defibtech.com.
Additionally, Defibtech Customer Support is available by calling 1-877-453-4507, 8:30 A.M. to 5:30 P.M. (Eastern), Monday - Friday. |
Quantity in Commerce |
860 |
Distribution |
Worldwide distribution - US Nationwide distribution and the countries of Australia, Canada, France, Malaysia, Mauritius, Netherlands, Thailand, United Arab Emirates. |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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