| | Class 1 Device Recall Smart Drive MX2 SpeedControl Dial |  |
| Date Initiated by Firm | August 12, 2025 |
| Date Posted | September 12, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-2539-2025 |
| Recall Event ID |
97356 |
| 510(K)Number | K151199 |
| Product Classification |
Wheelchair, powered - Product Code ITI
|
| Product | Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCK use in conjunction with the SmartDrive MX2+
Wheelchair Power Assist component. |
| Code Information |
All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025 |
Recalling Firm/ Manufacturer |
Max Mobility LLC 300 Duke Dr Lebanon TN 37090-8115
|
| For Additional Information Contact | Audra Watt 800-637-2980 |
Manufacturer Reason for Recall | Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries. |
FDA Determined Cause 2 | Component design/selection |
| Action | On August 12, 2025, Permobil issued a "Urgent Medical Device Recall Expansion/Update" via email. This expansion supersedes the Class I recall ((Z-1116-2025, Z-1117-2025), initiated on December 20, 2024. Permobil asked consignees to take the following actions:
1. Immediately discontinue use of the SpeedControl dial to reduce the likelihood of a potentially hazardous or harmful situation. 1. Since all SpeedControl Dials are impacted by this recall, remove SpeedControl Dials from your sellable / distribution inventory
2. Use an alternate method to control the SmartDrive MX2+ Power Assist Device. Alternate controls include:
" A wired SwitchControl, which can be ordered with a mono jack port to connect with an optional Buddy Button
" Wirelessly through the SmartDrive MX2+ App utilizing a Apple iWatch or Samsung Galaxy watch.
3.Immediately contact any customers you have distributed the device to and provide a copy of this notice. It is also recommended that this notice be posted in your clinic/facility
4. You are required to acknowledge that you received this Urgent Medical Device Recall letter. Please complete within 10 days of receipt of the letter. Please use the QR code below to access the field action portal to record your acknowledgement
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| Quantity in Commerce | 15,834 units |
| Distribution | US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY
OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG |
| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = ITI
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