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U.S. Department of Health and Human Services

Class 2 Device Recall Sysmex XE2100C Automated Hematology System

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  Class 2 Device Recall Sysmex XE2100C Automated Hematology System see related information
Date Initiated by Firm June 01, 2012
Date Posted November 06, 2012
Recall Status1 Terminated 3 on August 22, 2016
Recall Number Z-0256-2013
Recall Event ID 62580
510(K)Number K051457  
Product Classification Counter, differential cell - Product Code GKZ
Product Sysmex XE-2100C Automated Hematology System; an automated differential cell counter; Sysmex Corporation, Kobe, Japan; Sysmex America, One Nelson C. White Parkway, Mundelein, IL 60060; catalog #053-2311-4

The Sysmex XE-2100C is an automated hematology analyzer for in vitro diagnostic use in screening patient populations found in clinical laboratories.
Code Information catalog ##053-2311-4, all serial numbers 
Recalling Firm/
Manufacturer		 Sysmex America, Inc.
1 Nelson C White Pkwy
Mundelein IL 60060-9528
For Additional Information Contact
888-879-7639
Manufacturer Reason
for Recall		 There is a variation of reticulocyte counts between XE Series (XE-2100, XE-5000) and XT-Series (XT-2000i, XT-4000i) hematology analyzers that may result in a retic counts that are an average of 21% lower on the XE-Series because of a low bias.
FDA Determined
Cause 2		 Device Design
Action Sysmex America, Inc. sent a "PRODUCT NOTIFICATION" letter dated May 2012 to all affected customers on June 1, 2012. The letter identifies the product, problem, and actions to be taken. The letter instructs customers to review patient results to determine if their Reference Intervals need adjustment, and to review QC results via Insight and document any change that may be linked to the date of calibration if appropriate. Any questions concerning the information contained in the notification were directed to the Sysmex Technical Assistance Center at 1-888-879-7639.
Quantity in Commerce 69 units
Distribution Nationwide distribution: USA including Puerto Rico.
Total Product Life Cycle TPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database 510(K)s with Product Code = GKZ and Original Applicant = SENTINEL CH. SRL
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