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U.S. Department of Health and Human Services

Class 2 Device Recall THERMOCOOL SMARTTOUCH

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 Class 2 Device Recall THERMOCOOL SMARTTOUCHsee related information
Date Initiated by FirmSeptember 06, 2017
Create DateOctober 27, 2017
Recall Status1 Terminated 3 on November 19, 2019
Recall NumberZ-0056-2018
Recall Event ID 78129
PMA NumberP030031S053 P040036S037 
Product Classification Cardiac ablation percutaneous catheter - Product Code LPB
ProductTHERMOCOOL SMARTTOUCH Bi-Directional Navigation Catheter (D-132704-S, D-132705-S)
Code Information 17445775M 17694994M 17697951M 17685286M 17697907M 17697991M 17691864M 17697910M 17697994M
Recalling Firm/
Manufacturer		 Biosense Webster, Inc.
15715 Arrow Hwy
Irwindale CA 91706-2006
For Additional Information ContactBiosense Webster sales representative
866-473-7823
Manufacturer Reason
for Recall		Biosense Webster, Inc. has recently received an increased number of complaints related to the display of Alert 402 on the CARTO 3 System for certain lots of THERMOCOOL brand catheters. Alert 402 implies a "Map: magnetic distortion" when connected to CARTO 3 System. This issue may subsequently lead the physician to ablate in an unintended area when delivering RF energy.
FDA Determined
Cause 2		Under Investigation by firm
ActionAll US and OUS customers, who have purchased the lots identified as part of this recall will be notified via customer letters in order to return the product to BWI facility where it will be segregated for further disposition. This product recall applies to hospitals (or direct customers) and distributors who have purchased and/or received the THERMOCOOL Catheters identified as part of this recall . One notification package which includes the Customer Notification Letter, Business Reply Form (B RF) and pre-paid return label will be distributed to the customers subject to this recall via a 3rd party vendor (Stericycle) for USA. OUS customer communication will occur in accordance with local regulations.
Quantity in Commerce64 units
DistributionUS, Japan, Canada, Australia, New Zealand, Brazil, Croatia, Korea, Austria, Colombia, Italy, Portugal, Argentina, South Africa, Belgium, France, Germany, Ireland, Poland, Netherlands, Sweden, Denmark, Finland, Switzerland, Great Britain, Hungary, Czech Republic, China
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
PMA DatabasePMAs with Product Code = LPB
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