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U.S. Department of Health and Human Services

Class 2 Device Recall Philips

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 Class 2 Device Recall Philipssee related information
Date Initiated by FirmAugust 11, 2021
Create DateSeptember 03, 2021
Recall Status1 Completed
Recall NumberZ-2415-2021
Recall Event ID 88491
510(K)NumberK162931 
Product Classification System, nuclear magnetic resonance imaging - Product Code LNH
ProductSmartPath to dStream for 1.5T-a Magnetic Resonance Medical Electrical Systems indicated for use as a diagnostic device. The system can produce cross-sectional images, spectroscopic images and/or spectra in any orientation of the internal structure of the head, body, or extremities Models: 781260
Code Information Serial Number Unique Device Identifier (UDI#) 8750 N/A 32245 N/A 9013 N/A 8554 N/A 20211 N/A 18801 N/A 8178 N/A 10164 N/A 8752 N/A 10139 N/A 11076 N/A 8156 N/A 8646 N/A 22116 N/A 21175 N/A 8118 N/A 32443 N/A 32444 N/A 32445 N/A 18561 N/A 18761 N/A 30037 N/A 30146 N/A 21748 N/A 20003 N/A 21384 N/A 20116 N/A 20115 N/A 33220 N/A 18746 (01)00884838095076 8074 (01)00884838095076 18853 (01)00884838095076 21349 (01)00884838095076 18986 (01)00884838095076 18943 (01)00884838095076 18583 (01)00884838095076 22144 (01)00884838095076 22266 (01)00884838095076(21)22266 33045 (01)00884838095076(21)33045 32262 (01)00884838095076(21)32262 11100 (01)00884838095076(21)11100 5572 N/A 10236 N/A 12030 N/A 10183 N/A 72077 N/A 8985 N/A 21466 N/A 8240 N/A 32643 N/A 12084 N/A 8260 N/A 8942 N/A 21912 N/A 32180 N/A 21736 N/A 32059 (01)00884838095076 8917 N/A 10087 N/A 8713 N/A 10130 N/A 32621 N/A 18673 N/A 18701 N/A 30067 N/A 21775 (01)00884838095076 21679 N/A 32086 N/A 22220 N/A 8001 N/A 20070 N/A 10717 N/A 39103 N/A 5523 N/A 10511 N/A 10170 N/A 8642 N/A 21033 N/A 11030 N/A 10061 N/A 11031 N/A 8318 N/A 10174 N/A 18665 N/A 8611 N/A 8084 N/A 10191 N/A 8387 N/A 21932 N/A 8025 N/A 18644 N/A 5463 N/A 21142 N/A 8559 N/A 20057 N/A 11102 N/A 18631 N/A 8804 N/A 18565 N/A 5447 N/A 21015 N/A 10075 N/A 11062 N/A 30045 N/A 32176 N/A 8407 N/A 8512 N/A 8021 N/A 32752 N/A 21676 N/A 11001 N/A 18697 N/A 32710 N/A 32438 N/A 21171 N/A 39031 N/A 10033 N/A 5539 N/A 32636 N/A 21392 N/A 8129 N/A 8397 N/A 11108 N/A 11000 N/A 8704 N/A 13082 N/A 10179 N/A 8263 N/A 10523 N/A 32092 N/A 32113 N/A 32341 N/A 32334 N/A 8110 N/A 18957 N/A 8487 N/A 18938 N/A 32454 N/A 12082 N/A 9020 (01)00884838095076 9024 (01)00884838095076 8736 (01)00884838095076 8885 (01)00884838095076 22194 (01)00884838095076 21018 (01)00884838095076 21814 (01)00884838095076 5484 (01)00884838095076 10117 (01)00884838095076 8476 (01)00884838095076 30097 (01)00884838095076 8315 (01)00884838095076 32163 (01)00884838095076 32099 (01)00884838095076 8401 (01)00884838095076 21082 (01)00884838095076 21453 (01)00884838095076 18013 (01)00884838095076 18906 (01)00884838095076 32164 (01)00884838095076 8321 (01)00884838095076 8486 (01)00884838095076 10008 (01)00884838095076 18894 (01)00884838095076 32322 (01)00884838095076 8175 (01)00884838095076 32340 (01)00884838095076 39018 (01)00884838095076 5425 (01)00884838095076(21)5425 8096 (01)00884838095076(21)8096 8010 N/A 8179 N/A 39003 N/A 21003 N/A 8923 N/A 8087 N/A 8601 N/A 8659 N/A 18690 N/A 8215 N/A 32449 N/A 32127 N/A 32467 (01)00884838095076 8427 N/A 10528 (01)00884838095076 10900 N/A 21768 (01)00884838095076 8862 (01)00884838095076 21710 (01)00884838095076 8081 N/A 8485 N/A 8799 N/A 5490 N/A 5479 N/A 21294 N/A 8819 N/A 8967 N/A 8779 N/A 8746 N/A 8200 N/A 10716 N/A 12047 N/A 21477 N/A 8550 (01)00884838095076 21133 (01)00884838095076 21577 (01)00884838095076 32845 (01)00884838095076(21)32845 21050 N/A 21223 N/A 22154 N/A 21554 N/A 32754 N/A 32049 N/A 22070 N/A 72054 N/A 10079 N/A 20198 N/A 8895 N/A 21880 N/A 8884 N/A 21084 N/A 20151 N/A 20152 N/A 21804 N/A 8492 (01)00884838095076 32807 (01)00884838095076 5505 N/A 5499 N/A 8657 (01)00884838095076 32680 (01)00884838095076 32283 (01)00884838095076 10029 N/A 8054 N/A 8350 N/A 21087 N/A 21737 N/A 18940 N/A 32140 N/A 32361 N/A 21184 N/A 33126 N/A 21942 N/A 11072 N/A 21680 N/A 21691 N/A 33051 N/A 22103 N/A 32822 N/A 21694 N/A 18720 N/A 72081 N/A 21141 N/A 33023 (01)00884838095076 21247 (01)00884838095076 18575 (01)00884838095076 0 N/A 30132 (01)00884838095076(21)30132 18718 N/A 32285 (01)00884838095076(21)32285 21363 N/A 13011 N/A 20132 N/A 21032 N/A 22182 N/A 13052 N/A 9022 N/A 8119 N/A 18655 N/A 20111 N/A 32506 N/A 5466 N/A 21343 N/A 22299 N/A 32450 N/A 8786 N/A 8311 N/A 8395 N/A 9004 N/A 5546 N/A 5537 N/A 8712 N/A 8667 N/A 18101 N/A 10044 N/A 8478 N/A 10457 N/A 18511 N/A 10220 N/A 10554 N/A 0 N/A 11046 N/A 32264 N/A 32410 N/A 32492 N/A 18970 N/A 39037 N/A 8840 N/A 10185 N/A 13001 N/A 8365 N/A 72243 N/A 18509 N/A 33100 N/A 8641 N/A 18597 N/A 21623 N/A 18069 N/A 12036 N/A 8251 N/A 18035 N/A 22055 N/A 21011 N/A 32849 N/A 22296 N/A 32990 N/A 21551 N/A 11017 N/A 20164 N/A 8431 N/A 10552 N/A 8330 N/A 20196 N/A 21362 (01)00884838095076 21892 (01)00884838095076 20413 (01)00884838095076 72239 (01)00884838095076 22044 (01)00884838095076 8045 (01)00884838095076 21890 (01)00884838095076 21809 (01)00884838095076(21)21809 32478 (01)00884838095076(21)32478 8591 N/A 13032 N/A 22227 N/A 8012 N/A 8724 N/A 8949 N/A 13073 N/A 20288 N/A 20263 N/A 21482 N/A 5511 N/A 10208 N/A 8481 N/A 8555 N/A 10498 N/A 11042 N/A 8857 N/A 22098 N/A 13062 N/A 21278 N/A 21129 N/A 9007 N/A 11047 N/A 13029 N/A 18038 N/A 12114 N/A 8896 N/A 11091 N/A 13047 N/A 8057 N/A 12055 N/A 20302 N/A 8309 N/A 21560 N/A 21156 N/A 10906 N/A 10513 N/A 21697 N/A 20033 N/A 13046 N/A 10719 N/A 21759 N/A 20319 N/A 8831 N/A 10913 N/A 18060 N/A 10151 N/A 8060 N/A 21062 N/A 20002 N/A 18929 N/A 8531 N/A 11005 N/A 18107 N/A 20195 N/A 20011 N/A 8843 N/A 20237 N/A 21969 N/A 20278 N/A 21355 N/A 8305 N/A 18704 N/A 21583 N/A 8913 N/A 21222 N/A 20209 N/A 20187 N/A 21780 N/A 8094 N/A 8561 N/A 22013 N/A 8711 N/A 21987 N/A 12120 N/A 10007 N/A 21209 N/A 21182 N/A 21403 N/A 21640 N/A 8887 N/A 18524 N/A 21213 N/A 21519 N/A 21579 N/A 21448 (01)00884838095076 22184 (01)00884838095076 18017 (01)00884838095076 18954 (01)00884838095076 22157 (01)00884838095076 8517 (01)00884838095076 22248 (01)00884838095076 21089 (01)00884838095076 22123 (01)00884838095076 21249 (01)00884838095076 32258 (01)00884838095076(21)32258 32236 (01)00884838095076(21)32236 39009 (01)00884838095076(21)39009 20035 (01)00884838095076(21)20035 22175 (01)00884838095076(21)22175 21326 (01)00884838095076(21)21326 32132 (01)00884838095076(21)32132 10458 N/A 10544 N/A 10915 N/A 21253 N/A 22031 (01)00884838095076(21)22031 18808 N/A 13069 N/A 33352 (01)00884838095076 8091 N/A 18800 N/A 21067 N/A 21481 N/A 18610 N/A 18948 (01)00884838095076 33062 (01)00884838095076 22237 (01)00884838095076 8686 N/A 21023 N/A 8378 N/A 5563 N/A 18663 N/A 21019 N/A 8639 N/A 32742 N/A 20322 N/A 18699 (01)00884838095076 22347 (01)00884838095076 32119 (01)00884838095076(21)32119 8608 N/A 8783 N/A 21960 N/A 8086 N/A 21458 N/A 22189 N/A 21591 N/A 8292 N/A 10543 N/A 32573 (01)00884838095076 8566 N/A 32145 (01)00884838095076 10086 N/A 8983 N/A 18985 (01)00884838095076 21621 (01)00884838095076 22342 N/A 32391 N/A 8723 N/A 22301 N/A 10530 (01)00884838095076 10161 (01)00884838095076(21)10161 21498 N/A 8168 N/A 8451 N/A 18512 N/A 21929 N/A 22285 N/A 8616 N/A 8706 N/A 8687 N/A 32311 N/A 32513 N/A 20112 N/A 32094 N/A 12134 N/A 21888 N/A 32184 N/A 21438 N/A 22060 N/A 8092 N/A 32406 N/A 13018 N/A 8948 N/A 22127 N/A 32221 N/A 32218 N/A 8851 N/A 11085 N/A 12072 N/A 32147 N/A 32374 N/A 32405 N/A 22102 N/A 32296 N/A 22137 (01)00884838095076 22100 (01)00884838095076 8190 N/A 32142 N/A 10570 N/A 11018 N/A 12115 N/A 8392 N/A 22107 N/A 39024 N/A 21290 N/A 10077 N/A 10703 N/A 39005 N/A 8715 N/A 20071 N/A 8996 N/A 21540 N/A 18528 N/A 20226 N/A 8971 N/A 8578 N/A 12033 N/A 32174 N/A 8630 N/A 10196 N/A 21664 N/A 8560 N/A 18559 N/A 32131 N/A 18726 N/A 21108 N/A 8772 N/A 8835 N/A 18558 N/A 10154 N/A 21788 (01)00884838095076 8100 (01)00884838095076 5475 (01)00884838095076 9001 (01)00884838095076 12034 (01)00884838095076 10036 (01)00884838095076 10482 (01)00884838095076 8906 (01)00884838095076 8760 (01)00884838095076 8975 (01)00884838095076(21)8975 8354 N/A 9006 N/A 32200 N/A 8694 (01)00884838095076
Recalling Firm/
Manufacturer
Philips North America Llc
222 Jacobs St
Cambridge MA 02141-2289
Manufacturer Reason
for Recall
When using manual mode, the tabletop may not completely move in or out and result in potential delay in patient evacuation from the bore, which could result in a delay of treatment
FDA Determined
Cause 2
Device Design
ActionPhilips notified U.S. customers an Urgent Medical Device Correction letter on 8/11/21. Letter states reason for recall, health risk and action to take: Philips advises that customers continue to utilize the primary motorized function for the MR system since the identified issue with the HDU does not occur in the motorized mode. If you utilize the manual function and it is not functioning properly, then you must perform table movement using the motorized function. A Philips Field Service Engineer (FSE) will perform a HDU during the next scheduled preventive maintenance visit. If the issue is detected in the HDU, the Philips FSE will replace the necessary mechanical component(s) to resolve the issue. If you need additional information or support concerning this issue, please contact the Customer Care Solutions Center (1-800-722-9377) and reference FCO78100527.
Quantity in Commerce566 units
DistributionWorldwide distribution - US Nationwide distribution and the countries of Albania, Andorra, Argentina, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Korea, Republic of Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Norway, Oman, Pakistan Palestine, State of Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, R¿union, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Venezuela, Viet Nam.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
510(K) Database510(K)s with Product Code = LNH
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