| | Class 2 Device Recall Quantum Rehab |  |
| Date Initiated by Firm | June 25, 2026 |
| Date Posted | July 31, 2026 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-2853-2026 |
| Recall Event ID |
99286 |
| 510(K)Number | K011993 |
| Product Classification |
Wheelchair, powered - Product Code ITI
|
| Product | Brand Name: Quantum Rehab
Product Name: Quantum Rival
Model/Catalog Number: Quantum Rival
Software Version: 2.0.11, new version: 2.0.13
Product Description: Wheelchair, Powered (ITI), 890.3860
Component: Controller |
| Code Information |
Lot Code: Quantum Rival 0060650920013*4 K011993 D049085 41875 ITI
|
| FEI Number |
3005068474
|
Recalling Firm/ Manufacturer |
Pride Mobility Products Corp. 401 York Ave Duryea PA 18642-2025
|
| For Additional Information Contact | Kelly Livingston 1-800-8008586 Ext. 1381 |
Manufacturer Reason for Recall | If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode. |
FDA Determined Cause 2 | Under Investigation by firm |
| Action | Firm notified dealers and consumers via mailed letters on June 25, 2026.
Dealers were instructed to locate affected units and inform consumers of the required software update. Dealers should schedule service appointments with affected consumers. Systems should be updated to Q-Logic software version 2.0.13 or later. The update must be completed following a system power cycle.
Consumers were instructed to disable the "Remind Me Later" feature immediately. Consumers should contact their dealer to schedule an appointment for software update. |
| Quantity in Commerce | 1102 |
| Distribution | Worldwide - US Nationwide distribution including in the states of AZ, NJ, PA, OK, CO, IN,
AR, KS, CT, MD, WI, TX, FL, WA, NY, MO, LA, UT, OR, VA, RI, CA, TN, MN, KY, NV, GA, WV, IL, OH,
SC, WY, AL, MI, ME, NC, SD, DE, MA, NE, ND, IA, NH, NM, MT, ID, MS, DC, AK and the countries of Canada and Australia. |
| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = ITI
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