| | Class 2 Device Recall Da Vinci 5 |  |
| Date Initiated by Firm | November 17, 2025 |
| Date Posted | February 18, 2026 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-1428-2026 |
| Recall Event ID |
98200 |
| 510(K)Number | K232610 |
| Product Classification |
System, surgical, computer controlled instrument - Product Code NAY
|
| Product | Da Vinci 5
ASSY, DV5 CONSOLE, IS5000
Model/Catalog Number: 380730
Used for minimally invasive surgery. |
| Code Information |
UDI-DI: 00886874119747
GTIN: 0886874119747
with software version P1.2.1
|
Recalling Firm/ Manufacturer |
Intuitive Surgical, Inc. 1266 Kifer Rd Sunnyvale CA 94086-5304
|
| For Additional Information Contact | Shahbaz Khan 1-408-5232443 |
Manufacturer Reason for Recall | An error event following the release of a software version for the surgical system that can result in loss of user interface content on an external monitor or tower monitor. |
FDA Determined Cause 2 | Software Design Change |
| Action | On 11/17/2025, the firm emailed a "New Customer Communication" to customers informing them that Intuitive has become aware, following the distribution of P1.2.1 software version for dV5 Systems between October 17, 2025 and October 24, 2025, of an increase in 48306 error events observed on Da Vinci 5 Surgical Systems in dual console configuration, causing User Interface (UI) application crashes and loss of interaction at the affected node.
Customers are instructed to:
Continue Safe Use:
If error 48306 occurs, follow the on-screen instructions and select Retry to recover.
Affected systems may continue to be used following the recovery of error 48306 with the
awareness of potential loss of non-essential UI features as outlined below:
" User interface may not be displayed on connected external monitor live
endoscopic video is still displayed
" User interface may not be displayed on the dV5 Tower monitor - live endoscopic
video is still displayed
" System may be unable to activate Tile/Overlay layout user is unable to stream
video input from external sources into the Console viewer.
If UI streaming remains unavailable, restart the system during the procedure to
restore full functionality. Guidance is available in Appendix B, Faults that Require
Restarting , of Da Vinci 5 User Manual PN 555500-05.
Intuitive Surgical is developing a corrective software patch (version P1.2.2). When ready, customers will be contacted to schedule installation.
Please take the additional following actions:
1. Display this communication with systems; ensure it is in a place likely to be seen/viewed by operators.
2. Retain a copy of this letter and the acknowledgement form for your files.
For questions - contact Intuitive Representative or contact Intuitive Customer Service at:
(800) 876-1310, Option 3 (4 am to 5 pm PST) or mail: customerservice@intusurg.com. |
| Quantity in Commerce | 12 |
| Distribution | US distribution: LA, MA, NY, PA, TX, and VA.
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| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = NAY
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