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U.S. Department of Health and Human Services

Class 2 Device Recall Da Vinci 5

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 Class 2 Device Recall Da Vinci 5see related information
Date Initiated by FirmNovember 17, 2025
Date PostedFebruary 18, 2026
Recall Status1 Open3, Classified
Recall NumberZ-1428-2026
Recall Event ID 98200
510(K)NumberK232610 
Product Classification System, surgical, computer controlled instrument - Product Code NAY
ProductDa Vinci 5 ASSY, DV5 CONSOLE, IS5000 Model/Catalog Number: 380730 Used for minimally invasive surgery.
Code Information UDI-DI: 00886874119747 GTIN: 0886874119747 with software version P1.2.1
Recalling Firm/
Manufacturer
Intuitive Surgical, Inc.
1266 Kifer Rd
Sunnyvale CA 94086-5304
For Additional Information ContactShahbaz Khan
1-408-5232443
Manufacturer Reason
for Recall
An error event following the release of a software version for the surgical system that can result in loss of user interface content on an external monitor or tower monitor.
FDA Determined
Cause 2
Software Design Change
ActionOn 11/17/2025, the firm emailed a "New Customer Communication" to customers informing them that Intuitive has become aware, following the distribution of P1.2.1 software version for dV5 Systems between October 17, 2025 and October 24, 2025, of an increase in 48306 error events observed on Da Vinci 5 Surgical Systems in dual console configuration, causing User Interface (UI) application crashes and loss of interaction at the affected node. Customers are instructed to: Continue Safe Use: If error 48306 occurs, follow the on-screen instructions and select Retry to recover. Affected systems may continue to be used following the recovery of error 48306 with the awareness of potential loss of non-essential UI features as outlined below: " User interface may not be displayed on connected external monitor live endoscopic video is still displayed " User interface may not be displayed on the dV5 Tower monitor - live endoscopic video is still displayed " System may be unable to activate Tile/Overlay layout user is unable to stream video input from external sources into the Console viewer. If UI streaming remains unavailable, restart the system during the procedure to restore full functionality. Guidance is available in Appendix B, Faults that Require Restarting , of Da Vinci 5 User Manual PN 555500-05. Intuitive Surgical is developing a corrective software patch (version P1.2.2). When ready, customers will be contacted to schedule installation. Please take the additional following actions: 1. Display this communication with systems; ensure it is in a place likely to be seen/viewed by operators. 2. Retain a copy of this letter and the acknowledgement form for your files. For questions - contact Intuitive Representative or contact Intuitive Customer Service at: (800) 876-1310, Option 3 (4 am to 5 pm PST) or mail: customerservice@intusurg.com.
Quantity in Commerce12
DistributionUS distribution: LA, MA, NY, PA, TX, and VA.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = NAY
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