The customer initially questioned results for 21 patients tested for total (free + complexed) psa - prostate-specific antigen (tpsa) - total psa.Of the data provided, 1 patient sample was erroneous for total psa and free psa (free psa).It is not known if erroneous results were reported outside of the laboratory.The initial total psa result was 1.14 ng/ml.The repeat result was 10.5 ng/ml.The initial free psa result was 0.379 ng/ml.The repeat result was 0.829 ng/ml.The customer also provided additional results for 111 patients tested on other assays.Based on the data provided, erroneous results were identified for 68 patients tested for one or more of the following tests: prolactin (prolactin ii), free thyroxine (ft4), thyrotropin (tsh), cortisol, antibodies to thyroid peroxidase (anti-tpo), and immunoglobulin e (ige ii).It is not known if erroneous results were reported outside of the laboratory.Refer to the attachment to the medwatch for the additional patient results.It is not known if any adverse event occurred.No adverse event was reported.No reagent lot numbers or expiration dates were provided.It was noted that the measuring cell on the analyzer was last replaced on (b)(6) 2015.It was noted that the field service representative ran performance testing, performed a high voltage adjustment, and then repeated performance testing.
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