A discordant, falsely depressed urine creatinine (crea) result was obtained on a patient sample on a dimension vista 1500 instrument.The discordant result was not reported to the physician(s).The sample was repeated on an alternate dimension vista instrument, resulting higher.The customer poured a new aliquot of the same sample, respun and tested on the same dimension vista instrument and on alternate dimension vista instrument, both resulting higher and similar to the repeat result from the original aliquot.The corrected result from the alternate dimension vista instrument was reported to the physician(s).There are no reports of adverse health consequences due to the discordant, falsely depressed crea result.
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The initial mdr 2517506-2017-00152 was filed on (b)(6) 2017.Additional information (03/21/2017): a siemens headquarters support center (hsc) specialist reviewed the instrument data.The instrument data showed process errors on aliquot probe sample aspiration, insufficient sample in tube and clog detect errors on day of the event occurrence.There was no indication of reagent delivery issue based on the result monitor.The hsc specialist recommended the customer to spin samples prior to testing.The customer stated that they spin all urine samples prior to testing them.There are no reports of additional discordant results.The cause of the discordant, falsely depressed urine creatinine result on one patient sample is unknown.The instrument is performing within manufacturing specification.No further evaluation of device is required.
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