The customer received questionable elecsys total psa immunoassay and/or elecsys free psa immunoassay result for two patient samples.Of the data provided, only the following results were discrepant.Patient 1 initial total psa result was >100 ng/ml.The repeat result with a 1:5 dilution was 48.76 ng/ml.The repeat result with no dilution was >100 ng/ml and the repeat result with a 1:2 dilution was 140 ng/ml.Patient 2 initial free psa result was 0.003 ng/ml.The repeat result was 0.5 ng/ml.This patient was male.No erroneous result was reported outside the laboratory.There was no allegation of an adverse event.The total psa reagent lot number was 19942201 with an expiration date of 04/30/2018.The free psa reagent lot number was 15099000 with an expiration date of 08/31/2017.The field service representative adjusted the mixer speed because he found it was creating foam in the reagents and he adjusted the position of the probe.
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