The customer received questionable high elecsys anti-tshr immunoassay results for four patient samples.Of the data provided, only the results for one patient sample were discrepant.The initial result was 2.0 iu/l and the repeat result was 0.5 iu/l.The repeat result was reported outside the laboratory.There was no allegation of an adverse event.The reagent lot number was 217302-013 with an expiration date of 05/31/2018.A specific root cause could not be determined.From the information provided, a general reagent issue could most likely be excluded.As a low control value was also noted on the day of the event, an issue with the calibration was suspected.This may have been caused by incorrect pre-incubation at room temperature where the magnetic beads or the reagents were not at the correct temperature at the time the calibration or patient testing was performed.
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