The customer stated that they received an erroneous result for one patient sample tested for bilt3 bilirubin total gen.3 (tbil) on a cobas 6000 c (501) module - c501.It was asked, but it is not known if the erroneous result was reported outside of the laboratory.The sample initially resulted as 17.499 mg/dl accompanied by a data flag when tested on the c501 analyzer.The sample was repeated on a cobas integra 400 (i400) analyzer, resulting as 6.13 mg/dl accompanied by a data flag.The 6.13 mg/dl value matched the previous report and diagnosis of the patient.No adverse events were alleged to have occurred with the patient.The tbil reagent lot number was 20143601, with an expiration date of (b)(6) 2018.Upon review of the reaction monitor for the 17.499 mg/dl value, no issues were seen.Calibrations performed on both c501 and i400 analyzers were ok.Quality control recoveries on both analyzers were ok.No issues were seen upon review of the c501 analyzer alarm trace.
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