The device with the lens was returned.The plunger lock and lens stop have been removed.The plunger is oriented correctly.Insufficient viscoelastic is observed in the device.The plunger has advanced the lens into the nozzle entry area and underrode the optic.The right side of the optic is misfolded up and split/ torn by the plunger underride.The trailing haptic is broken in the gusset area, advanced under the optic, and broken in the distal tip.The broken haptic is positioned on the plunger.The broken haptic tip is on the right side of the plunger.The leading hapic is twisted and broken in the distal area.The distal portion is oriented toward the optic.The nozzle was cleaned for further evaluation.The lens was removed during cleaning.Top coat dye stain testing was conducted with acceptable results.Product history records were reviewed and the documentation indicated the product met release criteria.A qualified viscoelastic was used.A plunger underride was observed.The lens was crushed and shifted in the device due to the plunger underride.The root cause may be related to a failure to follow the dfu.Inadequate viscoelastic was observed in the device.The dfu instructs: fill the device until viscoelastic can be observed flowing to the line on the nozzle tip.This will require approximately 0.2 ml of viscoelastic.If inadequate viscoelastic is placed in the device this will cause inadequate coverage of the lens fold path which may cause the lens to advance incorrectly or become ¿stuck¿ in the device allowing the plunger to underride the lens.Plunger underride may occur: due to rapid advancement faster than the dfu recommend rate.Due to the use of a non-qualified viscoelastic.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.If inadequate viscoelastic is placed in the device, this will cause inadequate coverage of the lens fold path which may cause the lens to advance incorrectly or become ¿stuck¿ in the device allowing the plunger to underride the lens.If the device is overfilled with ovd, this can prevent the trailing haptic from being placed properly or move the lens out of position resulting in misfolding.If the operating room temperature is too high (> 23°c / 73° f) lens folding consistency is negatively affected, the lens is more adherent and this may inhibit lens advancement.Any of the above listed causes alone, or in combination, may create the reported event.Top coat dye stain testing was conducted with acceptable results.The manufacturer internal reference number is: (b)(4).
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