Apoc incident # (b)(4).The investigation was completed on (b)(4) 2019.The customer reported that downloader recharger (drc) s/n (b)(4) emitted smoke.The customer also reported that an i-stat rechargeable power pack s/n (b)(4) was charging inside the drc at the time when smoke was observed.The customer complaint was confirmed, and the cause was determined to be the failure of components d14 and q1 on the main board of the drc.The likely cause of the failure of components d14 and q1 was the use of a 45v power supply at the customer site, rather than the 12v power supply that was furnished with the drc.The rechargeable battery pack was not returned; therefore, it is unknown if the battery pack caused or contributed to the complaint.A rocketware search spanning six months revealed one related incident and no evidence of a trend.No deficiency has been identified.
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On (b)(6) 2019, abbott point of care (apoc) was contacted by a customer reporting that downloader (b)(4) that emitted smoke and no visible fire when connected to the power supply cable and adapter supplied with the drc.The customer states that smoke came after connecting the cable with adapter to the power-supply & drc.The cable with adapter was then removed and observed if it was the correct cable.There were no damages seen to the product.The product was replaced at no charge and returning for investigation.The drc unit and rechargeable power pack were replaced at no charge and returning for investigation.There were no injuries reported.Per i-stat1 system manual: art: 714368-00k, rev.Date: 02-aug-12: the downloader/recharger can recharge a rechargeable battery in the analyzer.If the analyzer contains a rechargeable battery, the battery begins recharging automatically as soon as the analyzer is placed in the downloader/recharger.The downloader/recharger also has a compartment for recharging a rechargeable battery outside the analyzer.Placing an analyzer in a downloader/recharger will automatically initiate recharging of the rechargeable battery.The indicator light on top of the downloader/recharger will be green (trickle charge), red (fast charge), or blinking red (fast charge pending) when an analyzer with a rechargeable battery is placed in the downloader/recharger.As well, placing a rechargeable battery into the recharging compartment will automatically initiate trickle recharging.The indicator light near the recharging compartment will be green when a rechargeable battery is placed in the compartment.
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