The reported complaint of failure to connect was confirmed.Analysis of the header showed both setscrews had been completely backed out of the connector block.Visual inspection found that atrial setscrew threads were damaged, which prevented setscrew to be properly tighten, and this is consistent with user error.The device was received in normal mode.Analysis performed including electrical, mechanical and environmental stress testing indicated the device exhibited normal characteristics.The device battery voltage is normal and above eri level, and the pacing output was stable and normal throughout the entire tests.Longevity assessment was performed, and device was in the normal range of operation with appropriate remaining longevity.Additional information: d10.
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