It was reported by the end user, that a screw fell out of the rollator, causing her to fall and hit her head.The customer reported she was outside walking her dog, when she fell and hit her head on a fence and hurt her back.She reported she went to the hospital and had a ct scan that resulted in no concussion.She states she received an unspecified pain injection in her left hip, for her back pain.This is a reportable mdr event, related to the need for the unspecified pain medication.No sample has been returned for evaluation.A root cause for the reported incident was unable to be determined.If additional relevant information becomes available a supplemental mdr will be filed.
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