Occupation: reporter is a synthes employee.The device has been received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Additional information: h3, h6: part: 396.989.Lot: 3711328.Manufacturing site: hägendorf.Release to warehouse date: april 11, 2011.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Visual inspection: acf trial spacer handle was received at us customer quality (cq).Upon visual inspection at cq, it is observed that the device was received intact.The surface of the device shows cosmetic wear which would not contribute to the complaint condition.Functional test: functional testing of the received device was performed at cq.The circular knob near handle was rotated to rotate the threaded shaft of the device.The knob was facing some resistance and hard to rotate.Thus, the reported complaint of stuck condition is being confirmed.Can the complaint be replicated with the returned devices? yes.Dimensional inspection: dimensional inspection of the relevant features cannot be performed as the internal components of the device are inaccessible.Document/ specification review: the following drawing(s) was reviewed; raendelhuelse kpl.Implant holder 4.5.No design issues or discrepancies were found during this investigation.Complaint confirmed? yes.Investigation conclusion: visual inspection, functional test, and document specification review of the received device was performed at cq.The complaint is being confirmed as the knob was facing some resistance and hard to rotate.A definitive root cause could not be determined for the complaint condition.During the investigation no unidentified product design/manufacturing issues or discrepancies were observed that may have contributed to the complaint condition.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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