Product complaint # (b)(4).Investigation summary: examination of the returned device could not confirm the reported event.One of the balseals is missing and was not returned.There are no visible defects with the plastic portion of the articulating surface that was returned.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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