Model Number BM013R |
Device Problem
Break (1069)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/04/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Manufacturing site evaluation: investigation on-going.Additional information / investigation results will be provided in a supplemental report.
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Event Description
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It was reported that there was an issue with the product tc baby-crile-wood ndl hldr serr 150mm.Specifically, it was reported that the needle holder has broken.There was no patient harm reported.Additional information has been requested but not yet received as of this report.The malfunction is filed under aag reference (b)(4).
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Manufacturer Narrative
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Investigation report: general information up to now (date of this report), the product is not available for investigation, but a picture was provided by the customer.Consequences for the patient according to the available information, there were no negative consequences for the patient.Failure description based on the provided picture, one of the tungsten carbide fell off the working end.Investigation only the provided picture is available for investigation, no details of the damaged area are visible.Batch history review the traceability of articles without batch management requirement is guaranteed by the production order number, which can be traced over the production period and the corresponding customer (backtrack).In addition, the raw materials, semi-finished parts, etc.Used for the order are documented in the manufacturing history records (dhr - device history records).This ensures the traceability of the internal supply and production chain.Internal traceability is thus guaranteed.Conclusion and root cause without the product, an exact cause cannot be determined at this moment.Due to the constant monitoring of the compliance with our quality standards, as matters stand, a production or material defect can most likely be excluded.Therefore, the root cause of the error is most probably usage related.For further investigations, the product is required for examination.Rationale according to the quality standard, a material defect and production error can be excluded.A usage related error cannot be excluded, e.G.Due to improper handling or an overload situation.For further investigations, the product is required for examination.Corrective action a capa is not necessary.
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Manufacturer Narrative
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Investigation report: general information: up to now (date of this report), the product is not available for investigation, but a picture was provided by the customer.Consequences for the patient: according to the available information, there were no negative consequences for the patient.Failure description: based on the provided picture, one of the tungsten carbide fell off the working end.Investigation: only the provided picture is available for investigation, no details of the damaged area are visible.Batch history review: the traceability of articles without batch management requirement is guaranteed by the production order number, which can be traced over the production period and the corresponding customer (backtrack).In addition, the raw materials, semi-finished parts, etc.Used for the order are documented in the manufacturing history records (dhr - device history records).This ensures the traceability of the internal supply and production chain.Internal traceability is thus guaranteed.Conclusion and root cause: without the product, an exact cause cannot be determined at this moment.Due to the constant monitoring of the compliance with our quality standards, as matters stand, a production or material defect can most likely be excluded.Therefore, the root cause of the error is most probably usage related.For further investigations, the product is required for examination.Rationale: according to the quality standard, a material defect and production error can be excluded.A usage related error cannot be excluded, e.G.Due to improper handling or an overload situation.For further investigations, the product is required for examination.Corrective action: a capa is not necessary.
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Search Alerts/Recalls
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