This report was initially submitted following notification from a customer in france regarding a premature bottle discharge in association with their bact/alert®-virtuo® system (ref.(b)(4)), stating the bottle was discharged from the instrument after five (5) days of incubation.The bottle was set to incubate for fourteen (14) days.An internal investigation was conducted analyzing the instruments log files.The review concluded the root cause of the issue was a timing condition.Once the bottle data is scanned and identified by the instrument, myla immediately downloads the bottle message that contains the maximum test time (mtt) change.Ample amount of time was not allowed for the master control board (mcb) to correctly interpret the mtt change.This anomaly has been addressed and not present in the upcoming virtuo® 3.0 version.Field correction action (fca) 4532 was issued informing customers of the identified maximum test time anomaly associated with the bact/alert®virtuo® system release 2.0.
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