During an investigation into another customer complaint it was discovered that the bd synapsys laboratory solutions mis-associated patient data.Further investigation showed that the data for the cultures in question revealed an isolate record on those cultures had a mis-association on it.The isolate records contained a culture protocol identifier for one culture/specimen, but contained the specimen identifier for a different specimens.This caused the isolates to be connected to two different specimens.A mis-association could lead to erroneous results being reported out.
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