Drive devilbiss is the initial importer of the device which is a rollator.This report is being tendered in an overabundance of caution in response to an mdr regression analysis.End-user was using the device in the restroom when the frame above the wheel snapped.He fell and hit his head.He went to the hospital.He did not sustain serious injuries.The unit was returned.Evaluation showed moderate usage.The unit has residue on the seat and tube framing.It was delivered with missing parts, such as height adjustment screws.The left brake was slightly loose but would be conforming if adjusted.Although the right wheel is detached with the frame tube, the brake is still conforming.The frame break of the tubing happened at the screw that connected the rollator frame to the folding hinge.This may have been due to stress over time.The unit is defective.Historical complaints data of the same nature was reviewed and found limited with no trend.
|