G4: 10jun2020; b4: 11jun2020.The device was not in use at the time of the patient incurring the adverse event.There was no request for a field service engineer (fse) onsite visit and no service order was opened in regards to this allegation.This complaint was received through the customer feedback process.There was no request for technical support regarding this allegation and there is no record of a service order being opened.No parts were replaced.The hospital staff removed the circuit support arm bracket from the device.The device remains at the customer site and no further evaluation is required at this time.This respiratory therapist stated that a patient of unknown age, gender, height, and weight was admitted to a hospital on an unknown date with the admitting diagnosis not reported, and was prescribed hora somni (hs) therapy via the respironics v60 ventilator; device mode, settings, and configuration not reported.No relevant medical history, relevant past drug history or relevant concomitant medical products were reported.While admitted on 27may2020, the patient was not receiving therapy from the ventilator, the patient¿s nurse moved the ventilator in order to reach the suction set-up, and the v60¿s circuit support arm bracket fell on the patient¿s face and caused a bruise.No medical intervention was reported.The hospital staff removed the support arm from the device.No relevant laboratory data was reported.There is no information to support that a malfunction occurred or that the device failed to meet specifications.The circuit support arm bracket is not an essential part of the device, and the device can deliver therapy with or without the bracket.There is a certain association between the nurse moving the ventilator and the arm falling onto the patient's face, causing the non-serious adverse event.The cause of the event was due to operator error.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|