It was reported that patient was having a battery replacement due to battery depletion.Prior to implanting the new generator, diagnostics was performed outside the pocket showing the device was functioning as expected.After the generator was implanted, the device was interrogated and "error code 14, current unavailable" was displayed.After heartbeat detection was verified to confirm the feature was working properly and the session was ended, the device was re-interrogated and diagnostics were performed with no further issues were observed.No additional relevant information has been received to date.
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It was reported by sales representative that during the generator replacement, electrocautery was not used once the new generator was brought into the sterile field.It was determined that error code 14 is related to a brown out reset, which occurs when the battery voltage suddenly drops and is not able to supply current.This is known event that can occur when the device is struck by a strong electrical current from either electrocautery/electrical devices or from electrostatic discharge.No additional relevant information has been received to date.
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