The complaint investigation included a search for similar complaints, and review of complaint text, trending data, labelling, and device history records.Return testing was not completed as returns were not available.A review of complaint activity determined that there was normal complaint activity for reagent lot 06340fn00.The overall performance of reagent lot 06340fn00 was evaluated using worldwide field data and indicated that the performance of the lot is acceptable.Review of tracking and trending reports did not identify any related trends for the architect anti-hbs assay.Device history record review on lot 06340fn00 did not identify any issues.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or deficiency of the architect anti-hbs assay, lot number 06340fn00 was identified.
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