Through the product evaluation, 2 different sample draws using ids 21512, 818206011 generated the nonreactive hbsag results of 0.17, 0.17 s/co.On the (b)(6) 2020, a new sample draw, id 818206048, generated nonreactive hbsag of 0.15 s/co on the same instrument using the same reagent lot.Controls were running as expected.The patient was not vaccinated.The complaint evaluation for false non-reactive hbsag results included a search for similar complaints, and review of attachments, trending data, labeling, and device history records.Customer return testing was not completed as returns were not available.Historical performance of reagent lot 9304fn00 was evaluated using world wide data.Trending review determined no adverse trend for the issue for the product.Device history record review on lot 09304fn00 did not show any potential non-conformances, or deviations.Labelling was reviewed and found to adequately address the issue under review.Historical performance in the field of reagent lots using worldwide data was evaluated.The patient median result for the lot is comparable with all other lots in the field and within established baselines, confirming no systemic issue for the product lot.Based on the evaluation, no product deficiency of the architect hbsag qualitative ii assay, lot number 09304fn00 was identified.
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