This issue was previously reported under mdr number 1628664-2020-00115 under a different suspect device.Patient identifier is sid (b)(6).This report is being filed on an international product, alinity s hiv ag/ab combo, list 6p01-55, that has a similar product distributed in the us, list number 6p01-60.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There was no additional patient information provided by the customer.
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During the site visit, the abbott ambassador cleaned the turret, replaced the optics roller and cleaned/lubricated the reaction vessel lifter.A review of tickets determined that there is normal complaint activity for alinity s hiv ag/ab combo, lot 12175be00.Return testing was not completed as returns were not available.Clinical specificity was evaluated by testing a human negative population panel with a retained kit of lot 12175be00.No false reactive results were obtained, indicating acceptable product performance.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.The abbott technical support team reviewed the complaint information and s/co values that the customer provided.Inconsistent results such as these in close proximity can be caused by particulate matter or a lipid layer on the sample.The instructions for use indicates that "specimens containing visible particulate matter may give erroneous or inconsistent test results." based on the investigation no product deficiency was identified for the alinity s hiv ag/ab combo, lot 12175be00.
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