The customer observed falsely elevated lactate dehydrogenase (ldh) results on one patient from an architect c8000 analyzer.The following data was provided: sample id (b)(6) initial result, on (b)(6) 2020, was 2441 u/l, which was reported out of the laboratory and questioned by the medical provider.When the sample was repeated the results were 308, 369, 359, and 312 u/l.There was no impact to patient management reported.
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Review of complaint activity associated with the complaint lot identified normal complaint activity.Review of tracking and trending reports for the lactate dehydrogenase (ldh) reagent did not identify any related trends.Return testing was not completed as returns were not available.Using worldwide field data, the performance of reagent lot 52827un19, and associated sublots, manufactured with the same material were evaluated and are performing similar to other reagent lots in the field confirming there was no systemic issue.Manufacturing documentation for the likely cause lots were reviewed and did not identify any issues.Labeling was reviewed and sufficiently addresses the customer's issue.No systemic issue or deficiency of the lactate dehydrogenase (ldh) reagent was identified.Based on the information provided and abbott diagnostics' complaint investigation, no product deficiency was identified.Correcting section d2.Product code from cfg to cfj.
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