Model Number 86640 |
Device Problem
Power Conditioning Problem (1474)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/27/2020 |
Event Type
malfunction
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Manufacturer Narrative
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It was indicated that the device will not be returned for evaluation.If there is any further relevant information obtained, a supplemental medwatch will be filed.
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Event Description
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It was reported that due to a device malfunction the procedure had to be cancelled.A lab system pro was selected for use.There was noise on the ecg which made the procedure difficult to perform therefore the procedure had to be cancelled.
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Manufacturer Narrative
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The boston scientific sales representative went onsite to checked a few things before the field service engineer arrival.The sales representative found that the customer had not connected the ecg cable correctly to the amplifier and used a long 6 meter cable.The sales rep replaced the cable with a 3 meter cable and verified the connections to the amplifier, retested and found the noise issue resolved.The ecg noise was determined to be inadvertent/unintentional interaction of the product from the bsc sales rep analysis onsite and additional available information.Furthermore, bsc rep resolved the complaint by correctly connecting the ecg to the amplifier and replacing with a shorter cable.The evidence from the product record review did not identify a potential product quality issue or new patient harm.
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Event Description
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It was reported that due to a device malfunction the procedure had to be cancelled.A lab system pro was selected for use.There was noise on the ecg which made the procedure difficult to perform therefore the procedure had to be cancelled.
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Search Alerts/Recalls
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