Catalog Number 8065751761 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/18/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A customer reported that before surgery, the phaco handpiece is unable to pass the test, and a system advisory displays.The tip is tightened again, but always fails test.After testing many times, the handpiece finally passes test.However, the surgeon felt there was no energy when using it.
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Manufacturer Narrative
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The phaco handpiece was received and a visual assessment of the returned sample found no nonconformities.The returned phaco handpiece was connected to a calibrated cataract system.System message (sm) [tune failed ¿ loose tip] displayed when the phaco handpiece attempted tuning.Disassembling the handpiece revealed moisture ingress within the electrode chamber.The customer reported event was confirmed which found moisture ingress to cause a short circuit from the high electrode to ground.The root cause of the reported event can be attributed to moisture ingress causing a short circuit from the high electrode to ground; however, how or when moisture entered the handpiece remains inconclusive.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Additional information provided h.6.And h.10.The phaco handpiece was not returned for evaluation.The phaco handpiece manufacturing device history record (dhr) was reviewed.Based on qa assessment, the product met specifications at the time of release.The root cause cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Additional information provided in b.5.The manufacturer internal reference number is: (b)(4).
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Event Description
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Additional information was received reporting the handpiece was exchanged to complete surgery.There was no patient harm.
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Search Alerts/Recalls
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