The glidescope core system (glidescope core 15 inch monitor, glidescope core onetouch cable, and glidescope video baton 2.0 large) was returned to verathon for evaluation.A verathon technical service representative evaluated the returned glidescope core system and observed a no image / intermittent image issue.Technical services noted that the glidescope core monitor and glidescope video baton functioned as expected.They attributed the issue to the glidescope core onetouch cable.The glidescope core system was forwarded to verathon (b)(4) for further investigation.The investigation at verathon (b)(4) confirmed the glidescope core monitor and glidescope video baton functioned as expected.Based on symptoms seen with the glidescope core onetouch cable, verathon (b)(4) determined that the failure matched the potential intermittent or complete loss of image as identified in previous investigations.As this failure was previously investigated, no further investigation for this cable was conducted.Verathon is conducting a voluntary recall of all glidescope core onetouch smart cables due to potential intermittent or complete loss of image during use.The customer was notified of the recall and was provided a compatible alternative replacement cable.
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The customer reported that the patient presented in the emergency room unresponsive.During the attempted intubation, using a glidescope core system, once the baton entered the airway, the screen flickered.The baton was adjusted but as it went into the airway again, the "screen showed nothing." the customer stated that an unspecified error message was displayed on the core video monitor.A delay of fifteen (15) minutes occurred as a back-up device was retrieved from the operating room; however, while the backup device was being obtained, the patient passed away.In a follow up call with the verathon regional manager, the customer restated that the patient was unresponsive upon arriving in the emergency department and indicated that the patient outcome was not related to the device malfunction.
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