Additional information: d10, h3, h6 the customer complaint of backup mode was confirmed.Device was returned in backup mode due to unknown power on reset (por).Analysis of the device image revealed unknown code corruption to be the cause of the por.After reloading the code successfully, functional electrical testing revealed no anomalies, and the battery voltage was still in the normal range of operation.The device was monitored for several days with normal results and the backup condition could not be reproduced despite extensive efforts.As a result of this finding, abbott is performing further investigation.
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