Out of box failures can result from many different product malfunctions, some less serious than others.If the malfunction occurring out of box would have been reportable had it occurred in the patient, then it should be reportable.This should be based on the actual failure mode or non-conformance.In this case, it was reported that the cannula showed visual defects and wasn't used.Received pictures, demonstrated few black spots of unknown origin on the cannula.The cannula is still usable; therefore, the potential of risk is not remote.The device was not returned for evaluation, as it is unavailable for return per follow-up with customer.The root cause of the event remains indeterminable.If new information becomes available, a supplemental report will be submitted.The device history record (dhr) was reviewed and showed that this device met all manufacturing and sterilization specifications for product release prior to distribution.No issues were identified that would have impacted this event.Edwards will continue to review and monitor all events.Trends are monitored on a monthly basis and if action is required, appropriate investigation will be performed.(b)(4).
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