User contacted alivecor on (b)(6) 2020 about a complaint regarding his kardiamobile 1l device while experiencing a heart attack on (b)(6) 2020.User recorded an ekg on his kardiamobile 1l and received a device algorithm analysis of "normal sinus rhythm".The user did not delay seeking medical attention due to the kardiamobile result.Alivecor contacted the user on four separate occasions (june 5, june 9, june 17 and june 19) to investigate the complaint and retrieve ekg data for cardiology review however the user did not send his ekg tracing.Alivecor's kardiamobile 1l device is a lead-i mobile ekg device that is not intended to detect an infarct or st elevation.The device labeling specifies that the device does not detect heart attacks.It appears that the device likely had no malfunction, did not cause or contribute to the heart attack, and the incident was a result of user error.
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