Model Number N/A |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/03/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Patient identifier: (b)(6).An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There was no additional patient information provided by the customer.
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Event Description
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The customer reported false elevated alinity c calcium results for multiple patients.The customer uses a normal range of 8.5 to 10.5 mg/dl.The following results were provided: on (b)(6) 2020 ((b)(6) years- male) sid (b)(6): 16.4 mg/dl, repeats: 8.9, 9.9,10.0, 9.3, 9.3, 9.0, 9.2 mg/dl; on (b)(6) 2020 ((b)(6) years-male) sid (b)(6): 15.1 mg/dl, repeats: 8.6, 9.5, 9.1, 9.3, 9.2, 9.3, 9.3 mg/dl; on (b)(6) 2020 ((b)(6) years-male) sid (b)(6): 15.4, 13.9 gm/dl, repeats: 7.9, 8.2, 8.8, 7.9, 8.1, 8.3 mg/dl; on (b)(6) 2020 ((b)(6) years-female) sid (b)(6): 18.0 mg/dl, repeats: 9.4, 7.3, 8.1, 8.3, 7.9, 9.0, 10.5 mg/dl; on (b)(6) 2020 ((b)(6) years-female) sid (b)(6):14.1 mg/dl, repeats: 9.4, 10.5, 9.9, 9.6, 9.5, 8.0, 9.2 mg/dl; on (b)(6) 2020 ((b)(6) years- female) sid (b)(6): 14.0 mg/dl, repeats: 10.4, 10.3, 10.5, 10.3, 10.3, 9.8, 9.7 mg/dl; on (b)(6) 2020 ((b)(6) years- female) sid (b)(6): 16.9 mg/dl, repeats: 8.8, 8.9, 8.9, 9.1, 9.2 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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Additional information for a.1.Patient identifier (b)(6).Additional information for b5.Describe event or problem the customer provided additional patient results for their report of false elevated alinity c calcium results sid (b)(6) (54 years, female) on (b)(6) 2020: initial = 19.5 mg/dl, repeats = 10.4, 10.4, 10.9, 9.3, 9.0, 9.08 9.33, 11.69, 11.85, 8.6, 10.9 mg/dl.Sid (b)(6) (59 years, female) on (b)(6) 2020 initial = 7.7 repeats = 14.4, 7.5, 9.3 mg/dl.Sid (b)(6) (65 years, female) on (b)(6) 2020 initial = 10.4 mg/dl, repeats = 10.4, 19.5 , 10.9, 9.3, 9.0, 9.08, 9.33, 11.69, 11.85, 8.6, 10.9 mg/dl.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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The evaluation of the customers issue included a review of tickets that determined there is normal complaint activity for alinity calcium reagent ln 7p57-30, lot number 37978un19.Trending review determined no trend for discrepant patient results for the product.Return testing was not completed as returns were not available.Retesting of the samples on the same instrument gave expected results.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.Based on all available information, no product deficiency was identified.
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Search Alerts/Recalls
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