Per customer e-mail: hello, i purchased a sealed unopened box of your insulin syringes from a third party distributor recently.See all attached photos- i was stabbed reaching into a sealed package by a syringe with the orange cover off inside the closed bag.First off that is not a sterile syringe, secondly this is the third syringe out of the box of 100 that was uncapped in a sealed package.I expect something done about this immediately, otherwise i m calling the fda on your company.I am furious as a diabetic for 50 years this has never happened before.(b)(6).Customer care e-mail to customer: thank you for contacting our customer care department.We would like to apologize for any inconvenience you may be experiencing while using our true brand of products.Your health and safety are our number one priority so please allow one of our trained staff of certified technicians to assist you.In order for us to properly assist you with your blood glucose monitoring device, please provide your phone number and a representative will contact you to further assist you.Customer responded via e-mail: i look forward to that but it can be difficult getting hold of me.Ask them to leave a message (b)(6) i have photos of the package with the uncovered syringe and the box with lot code numbers.Dave attempted to contact customer at number provided; unable to make contact with customer via telephone.
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