Catalog Number 8065751763 |
Device Problems
Loss of Power (1475); Inappropriate or Unexpected Reset (2959)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/22/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A healthcare professional reported that the system blacked out and shut down during a procedure.The surgeon settings were missing when the system was restarted.The surgeon settings were added and the procedure was completed.There was no patient harm reported.
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Manufacturer Narrative
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The company service representative examined the system and was able to confirm but not replicate the reported event of shut down.As a preventative measure (pm) to this event, the host module was replaced.The events related to settings and display could not be confirmed or replicated.The system was then tested and met all product specifications.The system manufacturing device history record (dhr) was reviewed.Based on assessment, the product met specifications at the time of release.There was no problem found in relation to the shutdown event, therefore the root cause cannot be determined conclusively.The system was found to meet specifications in relation to the reported events of display blacking out and missing settings; therefore, the root cause of the reported events cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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