Model Number CLV-S190 |
Device Problem
Operating System Becomes Nonfunctional (2996)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 06/11/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Device has not been returned for evaluation.The customer¿s complaint was not confirmed.No findings available.The cause could not be determined.No further information was reported.
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Event Description
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The customer reported to olympus that the front panel lights of the device were blinking and the buttons were unresponsive.There was no patient injury reported.
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Manufacturer Narrative
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The investigation has been completed.A device history record (dhr) review was performed and found no non-conformances that would cause the reported malfunction.All records indicate that the device was manufactured in accordance with all applicable procedures.The biomedical engineer at the user facility reported that the issue occurred during the procedure.It was confirmed that no injuries occurred.The device was inspected and the lights were found flashing before a procedure.The instructions for use (ifu) states: ¿insert the light guide connector into the output socket on the front panel of the light source until it clicks.¿ the root cause could not be conclusively determined.Probable causes that could have led to the reported event include the application of excessive force to the socket during the scope connection.
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Search Alerts/Recalls
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